Frequently asked questions

Shipping charges for your order will be calculated and displayed at checkout.

Any import duties, taxes or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer.

For standard shipping, the delivery time after dispatch from our manufacturing facility is 1-5 working days. There may occasionally be delays in delivery. Orders are not shipped on weekends or holidays.

Credit card (VISA, Maestro, Mastercard). GooglePay, Paypal and Clarna

Yes. Payment is to be made in advance by purchasing the product or service that you need through our secure shopping cart. This will ensure that all orders are dealt with using the same amount of caution and security, and will ensure streamlined, productive work. Once payment is received, your purchase will be scheduled to be completed and you will receive an email to that effect.

By placing your order on our website, you agree to our terms and that all sales are final.

VAT is included in the price of the product. But certain companies in the EU may be exempt from paying Value-Added Tax (VAT). This includes small businesses below a turnover threshold, non-profit organisations, certain financial services, exporters, and companies engaged in intra-EU transactions. VAT exemptions vary among EU member states, and it is crucial for companies to consult with tax professionals to ensure compliance.

We use EUR (€) as our main currency.

Our products are made to order and our processing time depends on the actual demand. More detailed information about shipping time and cost is available on our Payments and Shipping page.

All Agande products are made from Polypropylene. For additional parts please specify in the product description.

Yes, Agande has specially made the forms for the product shape and is the manufacturer.

Yes, each product has had several prototypes before making the form for injection moulding.

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